Frequently Asked Questions
Answers to common queries regarding appointments, insurance, emergency care, and visiting hours.
You can book directly using our online AJAX appointment form on our website, or call our 24/7 reception desk at +250 788 123 456.
Yes! Our emergency trauma unit, advanced life support ambulances, and ICU doctors operate 24 hours a day, 7 days a week, 365 days a year.
We accept all major national and international medical insurance providers including RSSB (RAMA), MMI, Sanlam, UAP, Cigna, Bupa, and Britam.
Inpatient visiting hours are Morning: 06:00 - 08:00 AM, Midday: 12:00 - 14:00 PM, and Evening: 17:00 - 20:00 PM daily.